Purchase General Conditions


1. IDENTIFICATION OF THE HOLDER ACCORDING TO THE LAW 34/2002

https://testcoronavirus.imedhospitales.com domain holder is GESTIÓN Y EXPLOTACIÓN HOSPISEIS, SLU (IMED Hospitales),tax ID: B98851454, fiscal domicile Avda. San Pedro nº 15, C.P. 03581, Alfaz del Pi, Alicante, Spain; telephone number 963 00 30 01. Registered in the Commercial Register of Madrid, tome 2282, folio 3, section 8ª, page A56106.

IMED HOSPITALES is the owner and manager of the oficial online sale website https://testcoronavirus.imedhospitales.com that offers SARS-CoV-2 detection tests sale.

These purchase general conditions regulate with no restriction all product sales performed by IMED HOSPITALES from this website https://testcoronavirus.imedhospitales.com.

2. SCOPE OF APPLICATION. PURCHASE GENERAL CONDITIONS ACCEPTANCE

These general conditions establish conditions for orders performance, payment and delivery of the products, as well as queries management.

Purchase request performance by a CLIENT on the website https://testcoronavirus.imedhospitales.com entails the knowledge and acceptance of the PURCHASE GENERAL CONDITIONS and our LEGAL NOTICE.

The language for the purchase in this website is Spanish.

3. YOUR DETAILS AND VISITS ON THIS WEBSITE

The information or personal details that you will provide will be processed according to the DATA PROTECTION POLICY.

IMED HOSPITALES offer to their users technical means to identify and correct mistakes when introducing details on the form.

When using this website you consent information and data processing and declare all information or details provided are true and real.

Appart from IMED HOSPITALES, information provided by the client can be consignee to all commercial entities of the Group IMED HOSPITALES.

4. USE OF OUR WEBSITE

The user should use the website according to the Law, decency, moral and public order. So, this website holder can’t assume responsibilities derived of bad use, inappropiate, incorrect or illicit use of the website and/or its content.

They won’t either assume any responsibility on connection problems or virus that can happen as consequence of intrinsic risks of the connection or Internet.

The user access voluntarily to the website. Access and surfing on the website implies to accept and to know legal advice, conditions and content terms of use.

The access doesn’t imply any commercial link netween IMED HOSPITALES and the user.

IMED HOSPITALES reserves the right of access conditions and website content modification when they decide and with no notification.

When using this website and making orders through it you commit to:

  • Use it just for consultation or make orders legally valid.
  • Not perform any false or fraudulent order. If we consider an order like this is performed we are authorised to cancel it or inform the authorities.
  • Provide your email address, mailing address and/or other contact details truthful and exact. Like this, you consent that we can use this information to contact you if it is necessary.

If we don’t have the information needed, we can’t process your order.

When performing an order through this website, you declare to be over 18 years old and being legally capable to enter into a contract.

5. DESCRIPTION OF PRODUCTS AND SERVICES

https://testcoronavirus.imedhospitales.com, it is a service that offer the possibility to acquire the righ to perform a SARS-CoV-2 detection test.

6. PRICES

The price of the product will be the stipulated one in our website. For sure, the price and the rest of conditions of the articles that you asked for won’t be modified during time between the offer and the acceptance of it issued through delivery confirmation unless because of the law or decision of the government agency, we should make changes with retroactive nature in those policies, conditions or privacy statement, in this case, possible changes will affect as well to previous orders.

Prices on the website are indicated in euros and VAT included.

7. METHOD OF PAYMENT

Credit card:

Online payment in https://testcoronavirus.imedhospitales.com, using credit card as Visa or Mastercard through safety system virtual POS of the bank “Bankia”. So, when introducing card details to pay, you enter directly Virtual POS portal, where, the payment will be safe as well as cards holder.

Once details about the ourchase are fcompleted, purchase process will redirect to the Virtual POS that you choose. It will be in this entity where you can introduce directly bank details and make the payment in a safe server.

When making the payment you confirm the credit card is yours. There ais some checking and authorisation that the bank needs, but if this bank doesn’t authorise the payment, we won’t be responsible of any delay or lack of delivery and we won’t make any agreement.

Formas de pago

8. WITHDRAWAL, CHANGES AND REFUNDS RIGHTS

You have the right to withdraw the contract in a delay of 14 natural days with no need of excuse.

To exercise withdrawal right, you have to notify IMED HOSPITALES, your decision of contract withdrawal through ar declaration that manifest it, (for example, a letter sent by postal mail). You can also ask for refund of the test amount with the code provided and the order number through the website. (refunds) or through an email devolucionweb@imedhospitales.com.

Consequences of withdrawal:

  • In case of withdrawal, we will refund the payments that you performed.
  • The delay for this refund will be, maximum 14 natural days since the date we are informed about your contract withdrawal. However, we can retain the refund till we check the service is not performed.
  • We will the refund using the same payment method that you chose for the initial purchase.

9. OUT RIGHT TO MODIFY THESE CONDITIONS

IMED HOSPITALES reserves the right to check and modify Conditions at any time.

The price of the product will be the stipulated one in our website. For sure, the price and the rest of conditions of the articles that you asked for won’t be modified during time between the offer and the acceptance of it issued through delivery confirmation unless because of the law or decision of the government agency, we should make changes with retroactive nature in those policies, conditions or privacy statement, in this case, possible changes will affect as well to previous orders.

10. LAW AND JURISDICTION ENFORCEABLE

The use of our website and product purchase contracts through the website are operated under spanish law.

The ruling of any controversy, dispute or discrepancy that cna happen between the user and IMED HSOPITALS because of the website use, will be submited to the Courts and Tribunals that are relevant in accordance with the present law.

Like this, according to the Regulation (UE) 524/2013 of the European Parliament and the Council, of 21st of May 2013, that enables the resolution of disputes that can happen from online commerce between enterprises and users, according to the article 13 of the rule. Member states will veil for the traders established in their territory to inform the users about the entity or alternative resolution entities that cover those traders.

For that ONLINE DISPUTE RESOLUTION is created that will act as neutral party and valid speaker between both parts to try to avoid to go to the courts.

Consequently, the online platform is offered for users service: Online disputes resolution

Factor Humano, Tecnología Punta